<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" />

Welcome to the Carrier Help Center — Your guide to getting started, finding freight, and troubleshooting. Connecting you with cross-border and domestic freight opportunities.

• Cross-border: US ↔ Mexico, US ↔ Canada, Canada ↔ Mexico
• Domestic: Mexico & Canada (plus US border cities)

Choose a section below to get started or find answers to specific questions.

</aside>

<aside>

Getting Started

New to Cargado? Start here to set up your account & get approved.

• Accept your invitation & set up Multi-Factor Authentication (MFA)
• Complete your profile & submit references
• Pass the vetting process </aside>

<aside>

The Marketplace

The core of Cargado — where you find and win freight.

• Browse loads, lanes & projects
• Submit bids & negotiate with brokers
• Manage loads from booking through delivery </aside>

<aside>

Account & Settings

Manage your Cargado operation.

• Update your profile, equipment & documents
• Configure notifications to see the best freight
• Set up team members & permissions </aside>

<aside>

Frequently Asked Questions (FAQ’s): Carrier

Common questions and quick answers:

• What makes Cargado different from other platforms
• Broker legitimacy & how Cargado vets partners
• Bidding strategies & equipment types </aside>

<aside> <img src="/icons/help-alternate_gray.svg" alt="/icons/help-alternate_gray.svg" width="40px" />

Can't find what you're looking for? Reach out for help:

• Contact your Carrier Partnerships Manager (CPM) directly or
• Click the icon in the bottom left and select Chat for general support or
• Email [email protected] </aside>