Configuring Notifications

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Configuring Notifications

Control how and when Cargado alerts you about bids, matches, and marketplace activity. The right notification setup means faster response times, better carrier engagement, and fewer missed opportunities.

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What are Notifications?

Notifications are how Cargado keeps you informed about activity on your postings and across your team. You can receive alerts through email, WhatsApp, or browser push — and you control exactly what you're notified about.

What brokers use notifications for:

Respond to bids faster — Get instant alerts when carriers bid on your freight so you can engage while they're still available.
Stay on top of team activity — See when teammates post freight or receive bids so you can collaborate effectively.
Never miss a match — Get notified the moment a carrier accepts your rate or counter.
Manage expiring postings — Receive reminders before your postings expire so you can repost or adjust.

How Notifications Work

Choosing Your Notification Channels

Cargado offers multiple notification channels, each suited for different use cases:

Channel	Best For	Response Time
Email	Daily summaries, documentation, less urgent updates	Hours
WhatsApp	Time-sensitive bid notifications, instant carrier engagement	Minutes
Browser Push	Real-time alerts while working in the platform	Seconds
Desktop/Mobile Apps	Coming soon	—

WhatsApp is the preferred channel for active freight operations. Teams that enable WhatsApp notifications see significantly faster response times and better carrier engagement, allowing them to stay responsive across high-volume lanes with many open offers.

Configuring Your Preferences

To set up your notification preferences:

Go to Settings → Notifications
Choose which channels you want to use (email, WhatsApp, browser)
Select which event types you want to be notified about
Set separate preferences for your own postings vs. team postings