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Border Crossings & Transfer Options

How cross-border freight moves through the border — transfer options, customs brokers, and your role as freight broker.

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What are Border Crossings & Transfer Options?

Cross-border freight requires coordination between carriers, customs brokers, and transfer operations at the border. Understanding how this works helps you choose the right setup for each shipment and set expectations with customers.

What brokers need to know:

• Transfer options — Who handles the border crossing (carrier vs. preset transfer).
• Customs brokers — Required for all cross-border freight; the customer's responsibility.
• Your role — Book the carrier, coordinate timing, and track the shipment.

Transfer Options

When posting cross-border freight, choose how the border crossing is handled:

Transfer by Carrier

The matched carrier handles the border crossing with their own transfer setup or partner.

• Carrier coordinates the entire cross-border move
• Simpler for you — one carrier relationship
• Carrier handles drayage and transfer logistics

Best for: Standard freight where you want hands-off coordination.

Preset Transfer

Your customer's customs broker has a pre-arranged transfer carrier at the border.

• Pickup carrier delivers to the preset carrier's yard
• Preset carrier crosses the border